hygiene and hospitality charter

Our disinfection practices have been scaled up in all public areas of the hotel as well as in our guest rooms.

These areas are disinfected with viricidal cleaning products which conform to the EN 14476 European standard.

Wherever possible, we will wait 24 hours before re-letting hotel rooms.

The wearing of masks is compulsory in all common areas. Floor markings are also in place to facilitate social distancing measures and hydroalcoholic gel available.

To reduce the risk of contamination, information documents, glassware and coffee machines have been removed from guest rooms.

An internal point of contact has been appointed to ensure compliance with procedures and to respond to queries from customers and employees.

Breakfast and room service are available 24 hours a day in compliance with stipulated regulations.

All staff have received personal protective equipment and trained in disinfection procedures.

We use the laundry services of a local company, Betty Blanc, which adheres to the highest disinfection standards on the market.

In order to shorten supply chains, we have always used local producers. This reflects our commitment to responsible consumption.

We have meeting rooms that can cater for up to 12 people, with separate areas for refreshment breaks.

We have introduced dematerialised payment methods to limit risk. Invoices will be accessible from your computer or smartphone.

To enable you to get around Toulouse safely, we have bikes available for rental. Book now!

Seated breakfasts and lunches are provided individually. Tables will be spaced accordingly, and a one-way system will be implemented.