F.A.Q.

We answer your questions

We can offer you preferential rates with nearby car parks.
Parking Jeanne d'Arc (located 300m from the hotel): 16€/ 24h (multiple in/out ).

We propose rates including breakfast and also without breakfast. In general, during weekends and school holidays, the breakfast inclusive rate offers a discount of at least 15%.

Our breakfast is at a rate of 13€ per person and per day for adults and 6€ for children between 6 and 13 years old.

Our hotel reopened its doors since June 2nd.

Unfortunately, our hotel doesn't have a spa. We can recommend you the spa Relaxation Bien-Être | Toulouse Myofascial located at:
Relaxation Bien-Être | Toulouse Myofascial
38 Rue d'Alsace Lorraine, 31000 Toulouse, France
The distance is 0.1 km from the hotel
Directions

Our rooms are available at 3 pm. We do not propose early check-in but in case of early arrival if the room is ready will provide you with it otherwise we offer you the possibility to store your luggage in our free luggage deposit at the front desk in order to make your pending time more pleasant.

The breakfast is served from 5:30 am to 10 am every day, and until 11 the weekends and bank holidays.

We have 2 Superior rooms for people with limited mobility. In addition, we have obtained the Tourism and Handicap label, where some of our rooms are adapted to hearing, visual, mental or physical disabilities. Please specify your need when booking.

We accept credit cards, American Express, cash and holiday cheques, cheques are no longer accepted.

We always ask for a guarantee by credit card or a cash deposit which will be returned to you after checking the room on the day of departure.

The cancellation policy depends on the offer you have selected upon booking.

On our website: you may cancel Flexible rate reservations up to 24 hours before arrival before midday.

On other sites such as Booking.com, the cancellation policy for Flexible rate reservations is 48 h before arrival.

Our special offers generally cannot be canceled or modified. On the other hand, they let you enjoy the best available rate 😉

Our restaurant is open only for Breakfast from 5:30 to 10:30 AM during the week and until 11 AM on weekends.

Regular check-out is until 11:00

Although, It is possible to request a late check-out until 16:00.
The price is 20EUR per room.

Late check-outs must be requested directly at the front desk and are subject to availability

The staff speaks French, English and Spanish.

Every day, the hotel ensures that the latest recommendations in terms of hygiene and cleaning are followed. The health and safety measures implemented in the hotel are designed to combat a wide range of viruses, including COVID-19, and cover a wide range of topics from hand hygiene to cleaning product recommendations and cleaning procedures for rooms and common areas.

For more info, click HERE.

We are sorry, pets are not allowed at the hotel.

Here is the address of the hotel.
Click on DETAILS to see it on the map

We don't have a swimming pool. We can recommend the "Piscine Léo Lagrange" swimming pool located here:
Piscine Léo Lagrange
Rue Riquet, 31000 Toulouse, France
The distance is 0.9 km from the hotel
Directions

We will be more than happy to help you with how to organize your stay in the City.

Thus we will let you benefit from our partner agreements for the Tourist Pass, book a city tour, visit the Cité de l'Espace, the Halle de la Machine as well as the Envol des pionniers !

Unfortunately, we do not have a gym.
We can, however, recommend this hall:
MOVIDA Club Sport & Fitness
25 Rue Léon Gambetta, 31000 Toulouse
The distance is 0.5 km from the hotel
Directions

Here is the list of our rooms with balcony:
• 2 Classique & 2 Confort
• 4 Supérieure & 2 Economique

Can not find the answer to your question ? Contact us